Up and running in four steps.
Getting started with Front Office Pilot takes four steps, and our team does the setup with you. You tell us about your business, we set it up, you test it in private before any customer sees it, and then you go live gradually: chat first, and the phone starting with a small share of calls.
The demo call covers your call flow, your website chat, whether your systems connect, and pricing. The trial is free for 14 days.
How does setup work?
Our team sets up each business by hand. You share what we need, we write the greetings, match the chat to your site and connect your systems, and you test everything before it goes in front of a customer. Nothing goes live until you have tried it yourself.
- Tell us about your business You share your locations, website, rental system and FAQs.
- We set it up We write the greetings, match the chat to your site, and connect your systems.
- You test it You try it in a private chat and with test calls before any customer sees it.
- Go live gradually Chat goes on your site; the phone starts with a small share of calls that you raise as you trust it.
What do I need to have ready?
Four things: your locations, your website, your rental system and your FAQs. Front Office Pilot works with RentCentric and Klaviyo today, and more connections are coming. On the 15-minute demo call we check whether your systems connect before you commit to anything.
What does it cost?
The price depends on your setup, so we quote it in writing instead of publishing a table. You book a 15-minute demo, we review your call flow, your website chat and your systems, and you get a written quote. You can also start a free 14-day trial.
- Book a 15-minute demo.
- We review your setup: your call flow, your website chat, and whether your systems connect.
- You get a written quote.
Placeholder: pricing, to be supplied by the owner. No price is stated until then.
The demo call covers your call flow, your website chat, whether your systems connect, and pricing. The trial is free for 14 days.
Has this worked for a business like mine?
Wheelchair Getaways went live the same way: chat first, then the phone. It has run Chat Pilot on its website since June 2026, and added Voice Pilot on its toll-free line on 22 September 2026. Between 23 July and 2 October 2026, Chat Pilot answered 351 website chats.
Numbers are from Wheelchair Getaways. Weekday 9am–5pm Eastern is our measuring window, not every location's real opening hours. Read the Wheelchair Getaways case study
Questions owners ask about getting started
How long does setup take?
Placeholder: setup time, to be confirmed by the owner. Setup follows the four steps above.
What does it cost?
Book a 15-minute demo, we review your setup, and you get a written quote. You can also start a free 14-day trial.
What does the demo call cover?
Your call flow, your website chat, whether your systems connect, and pricing. It takes 15 minutes, with a person on our team.
Do I have to switch my phones over on day one?
No. Chat goes on your site first. The phone starts with a small share of calls, and you raise it as you trust it.
Can I try it before my customers see it?
Yes. You try it in a private chat and with test calls before any customer sees it.
Does it work with my rental system?
It works with RentCentric today. If you use a different system, book a demo and we will tell you whether it connects.
Ready to see what it would look like for you?
Fifteen minutes with a person on our team. We look at your call flow and your website chat, check whether your systems connect, and talk through pricing.